Terms of Use

1. No Unlawful or Prohibited Use

As a condition of your use of the RIGHT website, you warrant to RIGHT that:

• You will not use its website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

• You will not use the RIGHT website in any manner that could damage, disable, overburden, or impair the RIGHT website or interfere with any other party's use and enjoyment of the RIGHT website.

• You will not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the RIGHT website.

2. General Terms and Conditions

The following General Terms and Conditions (T&C) shall apply to all current and future contracts between the Client (hereinafter "Client") and Right Healthcare Solutions, LLC (hereinafter "RIGHT").

All contracts and other agreements are only binding if confirmed by both parties and duly signed; they are mutually binding only to the extent set forth in the written contractual agreement.

3. Scope

RIGHT provides a technology platform to arrange, schedule, and pay for mentorship between a Mentor and Mentee (the "Parties"). Unless otherwise agreed by RIGHT in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use.

YOU ACKNOWLEDGE THAT RIGHT IS NOT A HEALTHCARE PROVIDER, DOES NOT ENGAGE IN THE PRACTICE OF DENTISTRY OR OTHER HEALTHCARE PROFESSION, DOES NOT PROVIDE CLINICAL RECOMMENDATIONS OR SUPERVISION AND DOES NOT ENTER INTO A PROVIDER/PATIENT RELATIONSHIP. MENTORSHIP SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY RIGHT.

4. HIPAA / Protected Health Information

If a clinic or clinician uploads Protected Health Information (PHI) to RIGHT for case review or treatment planning, RIGHT will act as a Business Associate and a separate Business Associate Agreement (BAA) will apply.

• Users must not upload PHI unless a BAA is in place or the information is de-identified under 45 C.F.R. §164.514.

• RIGHT will implement administrative, technical, and physical safeguards and require subcontractors to do the same.

5. Insurance Requirements

Mentors and Mentees must maintain professional liability insurance with minimum limits of $1,000,000 per claim / $3,000,000 aggregate and confirm coverage for:

• On-site mentorship
• Telehealth consults
• Any short-term or locum assignments

6. Booking, Cancellations & Refunds

Deposits are processed at the time of booking; the balance is captured at session end. RIGHT processes charges and credits consistent with the Mentor–Mentee Engagement Agreement.

7. Prohibited Conduct

You may not:

• **(i)** Remove any copyright, trademark, or other proprietary notices from any portion of the platform.

• **(ii)** Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the platform except as expressly permitted by RIGHT.

• **(iii)** Decompile, reverse engineer, or disassemble the Services except as may be permitted by applicable law.

• **(iv)** Link to, mirror, or frame any portion of the platform.

• **(v)** Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the platform or unduly burdening or hindering the operation and/or functionality of any aspect of the platform.

• **(vi)** Attempt to gain unauthorized access to or impair any aspect of the platform or its related systems or networks.

The parties hereby irrevocably agree not to circumvent, avoid, bypass, or obviate, directly or indirectly, the intent of this Agreement through any transaction, transfer, pledge, agreement, contract, assignment, or otherwise. The parties further agree that they will not attempt, directly or indirectly, to contact parties introduced to them by RIGHT without expressed written consent of RIGHT as to each such contact. Any violation of this provision shall be deemed an attempt to circumvent this provision, and RIGHT shall be liable to damages including but not limited to attorney's fees and costs.

8. Disclaimers; Limitation of Liability; Indemnity

DISCLAIMER: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." RIGHT DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, RIGHT MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. RIGHT DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY: RIGHT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE PLATFORM OR ITS SERVICES, EVEN IF RIGHT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RIGHT'S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE USE OF THE PLATFORM FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO RIGHT FOR ACCESSING THE SITE, IF ANYTHING. YOU AGREE THAT RIGHT HAS NO RESPONSIBILITY OR LIABILITY TO ANY THIRD PARTY, INCLUDING PATIENTS BEING TREATED IN THE MENTORING PROCESS.

**Indemnity.** You agree to indemnify and hold RIGHT and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (i) your use of the platform or services or goods obtained through your use of the platform; (ii) your breach or violation of any of these Terms; (iii) your violation of the rights of any third party.

9. Governing Law; Arbitration

This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

If a dispute arises from or relates to this contract or the breach thereof, and if the dispute cannot be settled through direct discussions, the parties agree to endeavor first to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration.

Any and all disputes, controversies, claims, or demands arising out of or relating to this agreement, or in any way relating to the relationship between RIGHT and one or both of the parties, whether in contract, tort, or otherwise, at law or in equity, for damages or any other relief, if not resolved via the aforementioned mediation process, shall be resolved by binding arbitration pursuant to Chapter 682, Florida Statutes (the Florida Arbitration Code) in accordance with the Commercial Arbitration Rules then in effect with the American Arbitration Association. Any such arbitration shall be conducted in **Broward County, Florida**. In any arbitration the parties shall be responsible for their own costs and expenses of arbitration including their own attorney's fees.

10. Termination

RIGHT reserves the right at any time and for any reason to deny you access to the platform or any portion thereof, and to terminate your participation in the Mentorship program. Termination will be effective without notice.

We may update these Terms with notice; the party's continued use constitutes acceptance.

Text Messages (SMS)

A mobile number is required to create a RIGHT Mentorship account. By providing your mobile number you agree to receive account-related text messages from RIGHT Mentorship (delivered through our technology provider, App Launchers, LLC): new mentor or mentee matches, unread messages from your mentor or mentee, session booking requests and confirmations, and session reminders. No marketing or promotional text messages are sent.

Message frequency varies with your activity on the platform. Message and data rates may apply. Reply STOP to any message to opt out, or turn text reminders off on your profile page; reply HELP for help or email support@rightmentorship.com. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Full SMS terms: https://rightmentorship.com/legal/sms-terms